Shipping Policies and Information
Both California and federal laws stipulate that we must ensure our customers are at least 21 years of age and that our shipment and notification system is accurate and timely. So the information we request of you is no more than is absolutely necessary. We protect the trust you have placed in us in handling your personal information and want you to know that this information is never shared with outside sources or without your permission.
Ordering Wine
If you live in any of the following 13 states, we are able to ship wine to you via a phone call, email, or internet order to us:
Due to legal restrictions on shipments of wine and other alcoholic beverages, and in view of a recent Supreme Court decision about direct wine sales, it is a work in progress – we will be updating accordingly. To date, we are only permitted to ship to the following states and some restrictions apply: AK, AZCA, CO, DC, FL, GA, HI, IA, ID, IL,IA, MI, MN, MO, NE, NV, NH, NM,NY, ND, NY, OH, OR, TX, VA, WA, WI, and WY.
MN does not allow internet sales, but you may order by phone: (800) 375-9311 or (530) 478-1068. CO only allows shipments if you are personally in the Tasting Room. In OH,
you, the consumer, must have your own license.
For information on the current legislation in your state, log onto: http://www.wineinstitute.org/shipwine
In the near future, additional direct shipments to other states will become available both by phone and via the Internet. Check this website page for updates. When you call with your order, we will inform you of any individual state taxes and the freight charges that will also apply. You will also receive an email with shipping details for tracking purposes. If you have any questions about shipping wine, please email us at questions@indianspringswines.com
In the event we have a change in vintages and an order you place is no longer available, we will email you about the next available vintage before shipping.
Please note: You will need to personally accept delivery of the wine shipped to you and if requested, show proof of age. For this reason, you may wish to use a “business hours” address for our deliveries. If the shipment cannot be delivered to an appropriate person, it may be held at a local shipping office or returned to Indian Springs Vineyards. All costs associated with delivery problems that are not attributed with ISV will be charged to you.
Returns or Exchanges
Please call the Tasting Room at 1-800-375-9311 or 530-478-1068 to discuss a return or exchange. Thank you.